These show better quality of care, fewer people needing long‑term residential placements, and stronger support for carers and residents.
Key performance highlights
At the latest Adult Social Care Cabinet Committee on 7 May, key performance highlights in the report included:
More people in good‑quality care
75% of residents supported by KCC were placed in care homes rated Good or Outstanding by the Care Quality Commission.
Fewer long‑term admissions
The number of older people going into long‑term residential or nursing care continued to fall, bringing Kent back within target.
Strong early support
Only 3% of people needed to contact Adult Social Care Connect again within three months, showing that most people received the right help first time.
More help for carers
Over 1,000 carers received support in Quarter 4, a 20% increase on the previous quarter.
Safeguarding improvements
Safeguarding concerns and open enquiries both dropped for the second quarter in a row.
“We are seeing real improvements in the quality-of-care people receive...”
Diane Morton, Cabinet Member for Adult Social Care, said: “I’m extremely proud of these results. They show the substantial improvements we are making thanks to the dedication and resilience of our adult social care teams, and I would like to thank them all for their continued hard work and commitment.
“We are seeing real improvements in the quality-of-care people receive, fewer residents needing long‑term placements, and stronger support for carers. While demand and costs remain high across the UK, we continue Making a Difference Everyday (PDF, 3.1 MB) by delivering safe, compassionate and effective services for the people of Kent.”
Looking ahead
Kent has introduced a refreshed set of Adult Social Care performance indicators for 2026/2027, aligned with the council’s new Reforming Kent Strategy and new national reporting requirements. These will help maintain transparency and ensure services continue to focus on what matters most to residents.
Diane Morton continued: “Kent County Council remains committed to delivering safe, high-quality, person-centred care and the latest results show clear improvements and progress.”
