Area SEND inspection explained video transcript
Transcript for the video on Area SEND inspection explained - information for parents and carers
[The video starts with a male narrator speaking directly to camera.]
[Caption: Adam Sproston – His Majesty’s Inspector, Ofsted – transcript captions are shown throughout]
Adam Sproston: “Ofsted and the Care Quality Commission (CQC) work together to inspect education, health and care services for children with special educational needs and/or disabilities (SEND) in a local area to make sure they are effective.”
[The video cuts to a female narrator speaking to camera.]
[Caption: Lucy Harte – Children's Services Inspector and Manager – SEND, CQC]
Lucy Harte: “We want to understand what it’s like to be a child or young person with SEND in your local area.”
[The screen returns to Adam speaking.]
Adam Sproston: “To help us with this we would really like to hear from you and your child or children. There are several ways you can do this.”
[A graphic appears on screen showing the word ‘Questionnaires’.]
[Lucy appears on screen.]
Lucy Harte: “When we plan to inspect your area we will let the relevant authorities and organisations know, they should then send you a letter and a voluntary questionnaire. This might come from your council or your child's school or college or from another service that supports them. You may also hear about the questionnaire from the local parent-carer forum.”
[The video cuts back to Adam.]
Adam Sproston: “The questionnaire is voluntary and can be completed anonymously. Please do complete it if you can. You can give us as little or as much information as you like, but anything you share will help us assess the quality of services in your area and decide what other evidence we need to gather.”
[Lucy appears on screen again.]
Lucy Harte: “There will also be a questionnaire for your child or children to complete. If necessary they can ask you or an adult who works with them to help them complete it.”
[The video cuts to Adam speaking.]
Adam Sproston: “The questionnaires are available in a range of different formats to make them accessible including audio recordings and explanatory videos.”
[A graphic appears on screen showing the word ‘Meetings’.]
[Lucy appears on screen.]
Lucy Harte: “There may also be an opportunity to talk to Ofsted and CQC inspectors directly. We will select some children and young people whose experiences we would like to understand more about.”
[Adam appears on screen.]
Adam Sproston: “We will invite them, their parents and carers and professionals who provide support for them to speak to the inspectors. We will also visit a selection of schools, colleges and health services.”
[Lucy appears on screen.]
Lucy Harte: “Inspectors will also meet with the local parent-carer forum. You can contact your local PCF to raise issues with inspectors.”
[A graphic appears on screen showing the words ‘What happens after the inspection’.]
[Adam appears on screen.]
Adam Sproston: “After an inspection we will publish an inspection report which will clearly set out what we found and our judgements. The local area will also be asked to publish a plan, including any improvements they will seek to make. Both will be publicly available so you will be able to see what we found and what to expect.”
[Lucy appears on screen.]
Lucy Harte: “We will return to inspect your local area at least once every 5 years, however it could be more frequently if we have concerns.”
[Adam appears on screen.]
Adam Sproston: “We will also have meetings with local area leaders in-between inspections. We expect those leaders to be regularly engaging with parents like you to maintain an accurate view of what is working well and what can be improved and we’ll ask them about that engagement.”
[Lucy appears on screen for the closing message.]
Lucy Harte: “Thank you for watching this video. If you want to learn more about our inspections and how you can let us know about the support your child or children receive please read our online guidance.”